Poole Museum will be open from 7 July, every day 10am – 1pm and 2pm – 5pm
Toilet: One accessible unisex toilet with baby-change on Floor 3.
Cloakroom: We do not have a cloakroom. Please do not bring a large bag (over 45cms) or backpack to the museum.
Café: The cafe will be reopening on 1st August, every day 10.30am - 12.45pm and 2pm - 4.30pm.
Booking your free tickets in advance
Visitor numbers will be limited. We have reduced visitor number numbers 40 per hour. To manage these numbers, we are asking all visitors to pre-book entry tickets (maximum six per booking).
When booking, please comply with the government guidance that any indoor gatherings are limited to members of any two households (or support bubbles) up to a maximum of six.
When you book your ticket you will need to choose an arrival time for the day you want to visit. You will be asked to register your name and email address, where we will send the tickets.
Tickets must be booked in advance and by 8am on the day of your visit at the latest.
For those unable to book online you can call the museum on 01202 262600.
You will be able to enter the museum any time within your 30 minute time slot on your ticket, but after this we will unfortunately not be able to guarantee entry.
You are welcome to stay up to an hour from the start time on your ticket.
If you wish to make a booking for more than 6 people, please contact the museum to discuss your requirements.
Before you leave the house
Please make sure you have your booking confirmation either printed out or on your mobile device. If you booked on the phone you will just need to have the name and phone number of the person who booked.
Following latest Government guidance, all visitors are required to wear face coverings whilst in the museum buildings. Children under 11 and people with certain health conditions or disabilities are exempt.
Please do not visit if you have symptoms of COVID-19.
The Lower High Street and Quay have been pedestrianised on a temporary basis. The museum is situated between Paradise Street and the two orange arrows above it.
There are bicycle racks outside the museum.
The new Route One bus stops are indicated in green on the map in Old Orchard and Orchard Plaza. Remember you will need to wear a face covering.
Quay Visitors Car Park is open, accessible from castle Street only. There is blue badge parking on The Quay, near the junction with Thames Street.
The railway station is just over half a mile from the museum by a mainly traffic-free walk.