Poole Museum
Free Entry
Opening times:
From 9 April - 30 October 2022,
Daily, 10am - 5pm

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Poole Museum, Scaplen’s Court and Poole History Centre are all situated very close together on the lower high street just off Poole Quay.

Opening Hours

From 9 April 2022- 30 October 2022:

Daily, 10am - 5pm.

Following latest Government guidance, all visitors are encouraged to wear face coverings whilst in enclosed public spaces. Children under 11 and people with certain health conditions or disabilities are exempt.  

Please do not visit if you have symptoms of COVID-19.  



Parking - We do not have dedicated on-site parking available. The nearest car park is Quay Visitors car park, Strand Street, BH15 1SB and is within walking distance of the Museum. 

Please note: From 1 April to 31 October, 10am to 10pm, the Lower High Street, Paradise Street and Poole Quay will be closed to motor vehicles.

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Buses - Route One links the town's car parks, bus and rail stations with the Lower High Street. 

Train - The railway station is just over half a mile from the museum by a mainly traffic-free walk. 


Bicycles - We have parking for bicycles and many cycle friendly routes in Poole.There is a Beryl bike bay outside Poole Museum. Beryl is a bike share scheme across Bournemouth, Poole and Christchurch.


Shop - The museum shop offers a range of quality gifts, greetings cards, books, local foods and souvenirs. This includes Poole Museum’s bespoke merchandise featuring the ‘Welcome to Poole’ tile panel designed by Arthur Nickols and made by Carter &Co. and the beautiful ‘Bathers at Swanage’ oil painting by Eustace Nash.

Café and Terrace -  Relax on the terrace with the perfect cup of coffee or Dorset Tea and enjoy beautiful views over the Quayside.

Toilets - We have unisex toilets located on Floor 3. One has baby change facilities.

Poole Tourist Information – Located at reception, our knowledgeable staff are on hand to help with enquiries to ensure you have an enjoyable visit to Poole.  


We aim to make Poole Museum as accessible as we can for everyone. 

There is level access to the entrance of Poole Museum, where our committed staff at reception and throughout the museum are happy to help you. Please let us know if you need any assistance.

The Museum has lift access to all floors, the lift announces each floor level.

Wheelchair access

We are accessible for wheelchair and mobility scooter users. Manual wheelchairs are available for visitors to use, subject to availability. If you want to use one of our wheelchairs, we advise calling prior to your visit to reserve a wheelchair. Alternatively, please ask at the reception desk when you arrive.


There is ample seating throughout the Museum, including chairs with arms.

Disabled parking

Poole Museum does not have dedicated on-site parking available. 

There is one accessible parking bay along the Lower High Street. There are further accessible parking bays on Poole Quay all offering 3-hours free parking with a blue badge displayed. 

Please note: From 1 April to 31 October, 10am to 10pm, the Lower High Street, Paradise Street and Poole Quay will be closed to motor vehicles.

The nearest car park is Quay Visitors multi-story, which has 16 designated accessible parking spaces.

Assistance dogs

Assistance dogs are welcome throughout the Museum. Water for assistance dogs can be provided, please ask at reception.

Partially sighted visitors

We have large print copies of all our labels by the entrance to each of our galleries. You can also ask for these at Reception on arrival.

Hearing impaired visitors

There is an induction loop by many of the Audio Visual points around the Museum. 

Accessible toilets

There is an accessible toilet on Floor 3.

Museum experience

Poole Museum reception can be busy, especially during school holidays and when we have groups booked in for a visit. If you would like an idea on how busy we are, please call ahead of your visit.

We occasionally play background music in temporary exhibitions and some exhibits have background sounds.  

The Museum is in a historic building with low ceilings and divided by low beams (padded). The galleries are lit by spot lights which creates a number of shadows. 

Families with children

We run a full programme of activities for children of all ages and their families. See our what's on guide to find out more. 

Unfortunately, we do not have suitable space for a buggy park, but you are welcome to take your buggy around with you. We have lift access to all galleries and wide spaces between displays.

Baby changing facilities are located on Floor 3. 

All children must always be supervised by a responsible adult.

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